Thank You for visiting my online guitar and pedal showroom, Rock Guitar Store. Purchasing expensive items like quality guitars is a pretty big investment. All the pictures and descriptions of these guitars for sale are accurate to the product. If for any reason there is a shipping problem as a damaged item, all shipments are insured and will be refundable upon return of the item shipped. All the guitars are in mint condition and are cleaned, polished, and set with new strings when shipped. As a customer, you should always be satisfied with your purchase. Any problems you might have with your purchase will be immediately responded to, and using my contact page is how you can get this done fast. That is my guarantee to all my customers, and I will always stand by that promise. Return Policy for Rock Guitar Store.